Post-race FAQ’s

When do entries open for the 2017 Edinburgh Marathon Festival?

Entries are open now!

Where are my results?

Full results can be found here. If you have a query with your result, please email us using the contact form below.

How do I leave my feedback from the race?

We welcome your feedback. Without it we cannot accurately tell which aspects you really liked and would like to see more of and which need improvement. Please log into your My Details account and click on the questionnaire link. Thank you.

Where do I get my finish certificate?

Please visit the Marathon Photos website and type in your race number in the search box. In ’your race’ you will see text saying “Congratulations on completing, with a finish time of xx:xx, download your free finish certificate.

Why is my result not showing?

You will not have received a time if your chip was not worn on your race number as outlined in your Final Details document. If you lost, dropped or wore your chip incorrectly we will not be able to give you a time. If you did not get a recorded time on the 30km mat (furthest point of the route) we will not display your result.

Where are my split and category times?

Your split times and categories are shown in your My Details account.

What do I do with my timing chip after the race?

The timing chip is disposable, you do not need to return it to us.

I did not finish, can I still get a finishers medal and a finishers goodybag?

Sorry no, medals and finishers goodybags are a mark of achievement of finishing the race so it would not be fair to those that ran the full distance.

When will I receive my Medal Insert order?

Each medal insert is individually engraved with your name and time. It usually takes 6-8 weeks post-event to receive your medal insert in the post.

I’ve not collected my baggage from the baggage truck.

Please use the contact form below. Select ’event information’ and send us a detailed description of the bag and its contents and we will investigate for you.

The distance on my GPS Device says I ran more/less than the race distance.

The course is measured by IAAF course certified measurers. GPS devices are not as accurate as many runners believe. Even if you had a perfectly accurate GPS device, you should expect it to record a distance slightly longer than the official length. For example, when you factor in the crowds and the water stops, it is nearly impossible to run the shortest possible path that the certifier takes when measuring the course.

When will I receive my finisher’s T-shirt?

If you didn’t receive a T-shirt when you completed your race, please get in touch with us via the online contact form and we will arrange to have one send out to you as soon as possible.

Pre-race FAQs

When do entries open for the 2017 Edinburgh Marathon Festival?

Entries are open now!

How and when do I receive my race number?

All entrants who registered with a UK or European address will have their race numbers posted out to them in May, all numbers should be received no later than Thursday 25th May.

All entrants registered with addresses outside Europe, those who have not received a race number in the post or those who require a replacement will need to visit the EMF Hub at Dynamic Earth to collect their race number on either Friday 26th May from 12noon until 8pm or on Saturday 27th May from 8am until 9pm. Dynamic Earth only operates as the EMF Hub over event weekend and cannot answer any queries regarding the event, so please do not contact them. Instead use our contact form below if your question is not answered in these FAQs or anywhere else on the website.

Where and when can I download my bus ticket(s)?

Your bus tickets are available to download from you My Details account, 2 weeks before race weekend. Bus tickets WILL NOT be posted out to you.

Can I update my details (address, predicted time etc)?

If your surname has changed, please contact us using the form below and we can update this for you. You can update your address details and your predicted up until March 2016. After this date you will need to collect your race number from the EMF Hub at Dynamic Earth on either Friday 27th May from 12noon until 8pm or on Saturday 28th May from 8am until 9pm.

Can I transfer my place to another runner looking to run in the same race?

YES! Please click here for more information on transfers and withdrawals.

Can I transfer my place to another race (eg Marathon to Half)?

NO. Please click here for more information on transfers and withdrawals.

Can I defer my place until next year?

No, entries cannot be deferred towards future events.

I need to collect a spare number from the Help Desk, what should I bring with me?

Please bring along your confirmation email, either printed off or on a mobile device, as well as some form of ID.

I want to enter more than one person - is this possible?

It is, however you need to create a separate ’My Details’ account for each runner and use a separate password for each entrant.

Is there a cut-off time for the marathon/half marathon?

Yes, the events operate a strict maximum cut off time of 6 hours 30 minutes for the full marathon and 3 hours 15 minutes for the half marathon. The events are serious athletics endurance races which require a large amount of appropriate training and preparation in order to complete safely. Therefore we strongly discourage participants who do not intend to complete the course within these time limits. Any runner who does not complete the course within the time limit will not be permitted to complete the race and will not receive a result. a sweeper bus follows the race at 6 hour 30 minute pace for the full and 3 hour 15 minute pace for the half and if you are passed by the sweeper bus at any point and for any reason, you will be asked to get onto the bus which will transport you back to the finish area at the earliest possible opportunity.

If you decide not to get onto the sweeper bus, your running number is recorded and you are removed from the race, from this point onwards you will be continuing independently of the event and at your own risk. You will be recorded as a DNF within the results of the event.

For more information on the sweep bus and cut-off times, please click here.

Can I take part using a wheelchair or handbike?

Yes. the Edinburgh Marathon Festival is an inclusive festival of running and we welcome entries from wheelchair and handbike users across all of our races. There are no separate wheelchair or handbike races, anyone entering the events will be included within the mass field for their respective race.Anyone taking part in a wheelchair or handbike must be self propelled for the entire race, therefore, participants in electric wheelchairs and individuals being pushed by a friend/colleague are not permitted on the course.

We will do everything that we can to accommodate wheelchair and handbike users but there are also time limits which all entrants must stay within. Any entrants who are predicted to complete the course significantly ahead of the elite field can unfortunately not be accommodated on the course as the event operates on roads which are closed for a limited period of time and would not provide a safe route to anyone significantly ahead of the elite field. There are also maximum time limits for all races which are outlined above. These times are designed to be as inclusive as possible but anyone entering an event must be able to stay within the time limit as key course facilities such as closed roads, hydration stations and toilets cannot remain in place indefinitely.

As event organisers we will ensure that we can accept entrants from wheelchair and handbike users across all events wherever possible but there may be some circumstances in which this isn’t possible. If you are unsure as to whether the factors outlined above will impact upon your entry, please contact our event team using the contact form at the bottom of this page and we will be happy to help.

Is there a cut-off time for the 10K and 5K events?

Yes, the cut off time for the 10K is 1 hour 30 minutes and the cut off time for the 5K is 1 hour. A sweeper bus follows the back of the race at this pace and if you are passed by the sweeper bus at any point and for any reason, you will be asked to get onto the bus which will transport you back to the finish area at the earliest possible opportunity. If you decide not to get onto the sweeper bus, your running number is recorded and you are removed from the race, from this point onwards you will be continuing independently of the event and at your own risk. You will be recorded as a DNF within the results of the event.

Can I run in any of the EMF events pushing a pram, buggy or wheelchair or using additional assistance such as walking poles?

No. We only permit runners and self propelled wheelchairs on the EMF routes. Please do not plan to take part pushing any objects, carrying small children or using walking poles as this is not permitted.

When will I receive my merchandise?

Merchandise items will be delivered within 3-5 working days of your order. Overseas deliveries may take up to 6-8 weeks. To exchange/return any goods, please see our Merchandise Returns Policy.

Can I wear headphones?

YES. UKA rules state ’The wearing of headphones, or similar devices, (other than those medically prescribed), is not permitted in races on any single carriageway road that is not wholly closed to traffic. This restriction does not apply to races held on dual carriageways provided that there are clear, structured separations between the separate carriageways. Competition Providers of races held entirely on roads closed to traffic may apply this condition where appropriate to local circumstances.

Can you give me some information about travel options on race day?

YES we can! Please click here to go to our transport page.

Do I need to buy a shuttle bus ticket for my child?

Children that are small enough to safely sit on their parents knee do not require their own bus ticket to travel on the event shuttle buses. However, if the child requires their own seat, a ticket must be purchased for them

Are there baggage trucks to transport my belongings from the start to the finish?

Yes, there is a baggage truck which is free of charge. The baggage truck will be in a prominent place near the race start for you to put your belongings in, and will be clearly marked near the finish area for you to collect them after the race.

Where are the hydration (water/energy) stations on course?

Click here to view where the hydration stations are for the marathon, relay and half marathon. There will be High5 Energy gels at the energy stations. There will not be energy drinks.

Which High5 Gels will be available on course?

At each energy station there will be a mixture of ENERGYGEL (without caffeine) and ENERGYGEL PLUS (with caffeine). There will not be any ISOGEL products on course.

Are there Pacers/ Pace setters at this event?

NO. There are no pacers at this event.

Is there a tracking app available to follow runners?

NO. There is no tracking app available.

How can I guarantee that I will be in the same start pen as my friend that I want to run with?

Unfortunately you can’t guarantee it and we can’t move you into the same start pen HOWEVER if you select a specific time as your predicted finish time, for example 4 hours 18 minutes, there is a higher chance of being in the same pen than if you select a more commonly selected finish time like 4 hours 30 minutes.

All predicted times will be locked in on 20th March 2015 and therefore any updates must be completed in advance of this date.

I don’t want to enter online, can I pay for my entry over the phone or by cheque?

No. With around 30,000 runners entering EMF races we can’t make exceptions to our online entry process.

Can Our Dynamic Earth help me with a question I have about EMF?

No. The EMF Hub is based at Dynamic Earth ONLY on the Friday and Saturday of the EMF weekend. Dynamic Earth staff are not able to give any information about the event, either in person, by email or over the phone. Please do not contact Dynamic Earth with questions about EMF and instead use our contact form below if your question is not answered in these FAQs or anywhere else on the website.

I want to enter my child in to one of the junior races - how do I do this?

What you need to do is create a My Details account for your child and enter them in the same way that you would enter yourself. If you wish to use your email address, you can do, however you would need to make sure that the password is different to your own account.

Can I use my Edinburgh Marathon time as a qualifying time for other international marathons including London and Boston?

The Edinburgh Marathon course has been certified by AIMS and meets all domestic and international measure criteria. Therefore, times from the Edinburgh Marathon can be submitted as qualifying times for other international marathons with full confidence. Please note that the event organisers at other marathon events have the final say on whether they accept any qualifying time.

My running club isn’t listed? What should I do?

If you can’t find your running club listed in the drop down menu, please contact us using the form below and we can add it to the list for you. To update your running club at any time, all you need to do is alter your information in the ’My Info’ section of your ’My Details’ account.

Can I get my entry re-instated after I have withdrawn?

No, if you have opted to withdraw from the event, your entry cannot be reinstated. We would therefore advise that you think carefully before withdrawing or transfering your place in the Edinburgh Marathon Festival.

When will my Event Information Pack and Bus Tickets be available?

Your Event Information Pack and bus tickets will be available to download from within your My Details account from 3 weeks prior to the event.

Can I take my dog on the event buses?

No, only registered guide dogs will be permitted on the event buses.

Which finishers T-shirt size should I choose?

Our T-shirt sizes are: S – 36″, M – 40″, L – 44″, XL – 48″. Please note that we pre-order t-shirts based on the size that you chose when you entered and is printed on your race number – please ensure that this is the size that you collect when passing through the finish funnels. The 1.5k runners all receive the same size, which equates to a XXXS. 2k runners all receive the same size, which equates to XXS.

I have been allocated into a different start pen to my friend/family member, can we start together?

Runners are not permitted to move between pens; each runner has been individually allocated a pen based upon their predicted time and the number of runners allocated to each start pen has been capped to ensure enough space for all runners in the start area.

How does each relay runner collect their race recovery pack after the race?

At the end of each leg runner will get their medal and some water, however the runner running the final leg will pick up the race recovery packs for their whole team.

Is there any shelter at the change over points for the team relay?

No, there is no shelter at the relay change over points.

My child is entered in the 2K or 1.5K race, can I run with them?

Yes. We would encourage parents or guardians to spectate from the side of the course rather than to run in the event so as to minimise the number of adults on the course and create the best possible environment for the children to enjoy the run. However, if you want to run with your child, this is permitted. If running with your child then please take a position within the start area in the back start pen so as to not obstruct any children who are looking to race and run fast times at the front of the race.

Are there shower facilities available within the Finish Area on Saturday or Sunday?

Shower facilities will be available for the Sunday races, but not on Saturday races.

When do I receive my timing chip?

Your timing chip is sent in your race pack and is attached to the back of your running number.

My running number does not match the number on my timing chip, is this a problem?

NO. These numbers are not meant to match up so do not worry!


Please click here.

Contact Form

Your name

Email address


Question type

Race Number


If your query is regarding a possible inaccuracy in your result, please let us know your estimated finishing time, what you were wearing and if possible, the race number of somebody else you ran with. This allows our team to look back over video footage and ensure the accuracy of your result.