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Entry Queries

Entries will close as soon as the event reaches capacity.

It is, however you need to create a separate ’My Details’ account for each runner and use a separate password for each entrant.

If you have a medical condition that could cause you difficulties during or after the event, please first get clearance from your doctor to participate in the event. For your safety, it is advised that you do not participate in the event if you have had any sickness or symptoms in the past week.

What you need to do is create a My Details account for your child and enter them in the same way that you would enter yourself. If you wish to use your email address, you can do, however you would need to make sure that the password is different to your own account.


If you have two children, you will need to use your email address BUT use different passwords when you create each individual account. 


If you are having trouble logging into one account it maybe that you need to reset the passwords for each individual accounts.

Yes. We welcome entries from wheelchair and handbike users across all of our events. There are no separate wheelchair or handbike races, anyone entering the events will be included within the mass field for their respective race. Anyone taking part in a wheelchair or handbike must be self propelled for the entire race, therefore, participants in electric wheelchairs and individuals being pushed by a friend/colleague are not permitted on the course.


We will do everything that we can to accommodate wheelchair and handbike users but there are also time limits which all entrants must stay within. Any entrants who are predicted to complete the course significantly ahead of the elite field can unfortunately not be accommodated on the course as the event operates on roads which are closed for a limited period of time and would not provide a safe route to anyone significantly ahead of the elite field. There are also maximum time limits for all races which are outlined above. These times are designed to be as inclusive as possible but anyone entering an event must be able to stay within the time limit as key course facilities such as closed roads, hydration stations and toilets cannot remain in place indefinitely.


As event organisers we will ensure that we can accept entrants from wheelchair and handbike users across all events wherever possible but there may be some circumstances in which this isn’t possible. If you are unsure as to whether the factors outlined above will impact upon your entry, please contact our event team using the contact form at the bottom of this page and we will be happy to help.

No. We can’t make exceptions to our online entry process.
To register for the marathon you must be 18 years of age or older on event day.
To register for the half marathon you must be 17 years of age or older on event day.
To register for the 10k you must be 15 years of age or older on event day.
To register for the 5k you must be 11 years of age or older on event day.
All members of the Team Relay must be 17 years of age or older (15 years or older for legs 2 and 4 which are less than 10km) on the race day.

If you can’t find your running club listed in the drop down menu, please contact us using the form below and we can add it to the list for you. To update your running club at any time, all you need to do is alter your information in the ’My Info’ section of your ’My Details’ account.


Please note we can only list UK Running Clubs.

Which finishers T-shirt size should I choose?[FGID1FGID] tshirt t-shirt swap size, children, child, kid

Our T-shirt sizes are: S – 34″, M – 36″, L – 38-40″, XL – 42-44″.

Please note: we pre-order t-shirts based on the size that you chose when you enter and is printed on your event number – please ensure that this is the size that you collect when passing through the finish funnels. You are unable to swap sizes on the day.

The 1K, the 1.5k, and the 2k runners all receive the same size, according to the race they are running.

You will receive a confirmation email as soon as your entry is approved. You can also check your entry status by logging into your My Details account.
Firstly, please check your junk mail box.

If you still can’t find it then please contact us using the contact form below. If you do find an email from us in your junk mail, please mark it as ‘not junk’ or as a ‘favourite’ to ensure that our communications get through to you.

Your Event Information Pack will be available from within your My Details account at least 10 days prior to the event. The Event Information Pack is a document that we, as the event organiser, produce to tell you everything you need to know about the event and is tailored to the specific race distance you are participating in. You do not need to contact your charity with questions about the event, e.g. start time, transport options or to find out when you will receive your event number.

Can I update my details (name, address, contact number, predicted time etc)?[FGID1FGID] contact number email address password predicted time surname name

If your surname has changed, please contact us using the form below and we can update this for you. This will be actioned within 14 days once the message has been received.

Your email address and password can be updated from within your My Details account, under the 'My Info' section.


Your contact number can be updated from within your My Details account, under the 'My Info' Section.

You can update your address details from your My Details account up until 3 months prior to the event date, using the 'My Info' section. After this date you will need to collect your event number from the Event Number Station.

You can update your predicted finish time up until 3 months prior to the event date, under 'My Events' and then clicking on 'Alter Entry'. At this point your start pen will be assigned and we will not be able to change your start pen position.

Yes. Please click here for more information on transfers and withdrawals.

No. We do not allow runners to transfer between races for the health and safety of all our participants. Supplies are allocated per race, if we allow runners to move between races then one race would have over supply in one race and the under supply in another race. When organising a large scale running event race supplies (t-shirts, medals etc etc) are specific to the race and are organised and ordered months in advance. Please click here for more information on transfers and withdrawals.

Can I defer my place until next year?[FGID1FGID] defer,postpone,delay

No, entries cannot be deferred towards future events.

No, if you have opted to withdraw or transfer your entry it cannot be reinstated.

We would therefore advise that you think carefully before withdrawing or transfering your place in the event."
No. If you withdraw from the current event you accept that all entry fees are non-refundable, and may not be deferred towards a future event.

Yes. The Marathon and Half Marathon courses has been measured by an AIMS certified measurer and meets all domestic and international measure criteria. Therefore, times from the Marathon and Half Marathon can be submitted as qualifying times for other international marathons with full confidence. Please note that the event organisers at other marathon events have the final say on whether they accept any qualifying time.

Please contact us using the form below. In your message please provide
- Your full name
- Any alternative name you may have used in the past
- Your current email address (that you would like to be shown on your My Details account)
- Any previous email addresses

If you have ordered any merchandise you will receive this within three weeks of your order. Overseas orders may take longer.  


Overseas orders are sent via Royal Mail standard international post with no tracking information

If for any reason you are not satisfied with your merchandise you may return it within 15 days for exchange or refund providing the goods are unused. Please see our Merchandise Returns Policy for further details.

No, this is not possible.
I would like my Carer/Guide to run with me[FGID1FGID] blind,guide,carer

A carer, guide or any other runner in a support role is eligible for a free entry. However, they MUST set up their own 'MyDetails' account and create an entry into the relevant event. Once at the payment stage, email us using the Contact Us form at the bottom of this page, explaining your support role and we can manually approve your entry free of charge. This MUST happen prior to the entry cut off date or you will not be able to take part.

Once your email address has been correctly updated within your My Details account, please get in touch using the form below requesting a new confirmation email.

The system will then amend your account and send out a new confirmation email to your updated address.
We do not publish a list of names of those who have entered events.
As we do not allow transfers between races you will need to make a new registration in your My Details account.
We have a very handy transfer system to allow you to transfer your entry to another runner. Please click here for more info. If the transfer deadline has passed, unfortunately your entry cannot be transferred or deferred towards future events. Please log into your account and let us know you are no longer taking part by clicking on 'withdraw entry'.
Please contact us using the form at the bottom of this page and a member of the team will process the refund. The money will appear back in your account within 3-5 working days.
If you have two accounts under the same email address, you will receive an email stating that your entry is incomplete. If this is the case, please contact us using the form at the bottom of the page and a member of the team will merge the accounts together.
No, one person only enters as the Team Captain and we will liaise with the Team Captain only. They will then be responsible for the team and therefore able to invite the rest of the team to take part via an email link sent on confirmation of Team Relay Entry.

We have a very handy transfer system to allow you to transfer your entry to another runner. Please click here for more info. If the transfer deadline has passed, your entry cannot be transferred or deferred towards future events. Please log into your account and let us know you are no longer taking part by clicking on 'withdraw entry'.

The deadline for adding all Team Relay entrants is Wednesday 1st May at 5pm. If you did not enter your Team Members by this time, you are not able to take part.

No, instead we have set up this scheme to bring in developing athletes that may not otherwise get the opportunity to take part in a race with the status of the Edinburgh Marathon.

We also offer 'Top Club' and 'Good For Age' places. More information can be found here: https://www.edinburghmarathon.com/entry-info/elite/

No. We do not allow runners to transfer between races for the health and safety of all our participants. Supplies are allocated per race, if we allow runners to move between races then one race would have over supply in one race and the under supply in another race. When organising a large scale running event race supplies (t-shirts, medals etc etc) are specific to the race and are organised and ordered months in advance.

For more information click on the transfers and withdrawals page.
This means you are NOT entered into the Race. Please fill out the 'contact us' form on the Website so we can look into this for you.
This means payment has not gone through and you are NOT entered into the Race, please try to enter again using a different payment method. Your entry is only complete when you receive a 'confirmation' email and your entry says 'approved'.

Please contact us using the entry form below explaining the issue you have experienced. If there is a problem that needs actioning we will do this so make sure you check back in to your My Detail's account within the next 14 days to check. You will not receive an email back from us.

Please ensure you have entered the correct card details. If issues persist we would advise using an alternative card to process your payment.
Can I update my expected completion time ?[FGID1FGID] predicted time finishing time pen

You can update your expected completion time up until 3 months prior to the event date, under 'My Events' and then clicking on 'Alter Entry'. At this point, your start pen will be assigned and we will not be able to change your start pen position.

This was a general reminder to ALL Team Relay teams, if you are all signed up and registered there is no further action required here. Thank you.

If I'm a late entrant, will I receive my event number?[FGID1FGID] bib bibs pack packs number race

All entrants (including late entrants) who have registered with a UK address will have their Event Number posted out to them in May. It should arrive no later than the Friday of the week leading up to the event.

No overseas Event Packs and Event Numbers will be sent out. All overseas based runners must visit the EMF Event Number Station at the Event Hub to collect their number in advance of their race. 


The Event Hub Number Station is open on the event weekend on:


Friday from 12noon until 8pm and on Saturday from 8am until 4pm. It is located at Dynamic Earth (112-116 Holyrood Gait, Edinburgh EH8 8AS). 


On Saturday evening, the Event Number Station will move to the Teviot Building, EH8 9AJ and will be open from 6pm - 9pm.


Full information on timings and location will be available within your Event Information Pack.


 

No, each runner must enter themselves and sign up to our disclaimer, privacy policy, terms and conditions.

You are unable to change this, please use the contact form in the 'Contact' section of the EMF Event Website and let us know the Full Name of the Team member along with the correct email address, we can then update this.

All this information can be found on the following page: https://www.edinburghmarathon.com/entry-info/elite/

How do I access my Children's 'My Details' Account?[FGID1FGID] child my detail son daughter

Your 'user' name will be the email address you used to set up their Account with, usually your own email address if you are the Parent. If you cannot remember the password you can request one at point of log in. Their Date of Birth is the unique identifier for their account.

You will need to log into their 'My Details' Account.  Their 'user' name will be the email address you used to set up their Account with, usually your own email address if you are the Parent. If you cannot remember the password you can request one at point of log in. Their Date of Birth is the unique identifier for their account.

Unless you have an approved entry into the Event which would come as a confirmation email you are not entered. We suggest you double check with your Bank to make sure the money has actually been taken out of your account and come back to us if this is in fact the case (use the contact us form).

We do not offer a waiting list, even if people pull out of the Event nearer the time we do not reallocate their running numbers.

No this is included as part of your Entry, however if you wish to order a medal insert, you can do so via the Event Website or during the entry process.

Yes as long as entries for the Half Marathon are still open, you will not receive a refund for the Full Marathon Entry.

Please log into your My Details account via the Event Website, you will see within your account if you have an 'approved' entry, if so then you are entered and will be sent your running number nearer the Event. 

Make sure you have not created two 'My Details' Accounts, often a runner will log into a different My Details account showing no entry however has another 'My Details' Account that does have an approved entry. Make sure you are using the correct email address to log in.

No. We do not allow runners to transfer between races for the health and safety of all our participants. Supplies are allocated per race, if we allow runners to move between races then one race would have over supply in one race and the under supply in another race. When organising a large scale running event race supplies (t-shirts, medals etc etc) are specific to the race and are organised and ordered months in advance. Please click here for more information on transfers and withdrawals.

Once the entry is approved, the Team Captain can submit names and email addresses of the other team members via their My Details account and these runners will be emailed a link inviting them to join the team.

It may be the case that you have duplicate accounts on the system, and that one of the accounts has an incomplete entry. It may also be the case that you have used the same email address to register another runer who has an incomplete entry. As long as you log in to your account and can see that your entry is approved, then you know that you have an approved entry for the event.

The most likely reason is that you have multiple accounts setup with us with different passwords and you are logging into one of your accounts without an entry. Please contact us via the form below to recify this issue.

Please select the 'VMLM entry' method during the sign up process where you will be prompted to enter the password.


The code is only valid up until 31st October. 

To withdraw your entry, please login to your My Details account and select 'withdraw' from the options listed underneath your entry.

It's a bespoke medal insert engraved with your name and official finish-time, which you fix to the recess on the back of your medal to create an everlasting memory of your achievement. You will receive your medal insert 4-6 weeks post-event.

Please as the Team Captain to login to their My Details account, and click on 'edit team'. Then edit the section which asks 'who is running which leg'. Then click 'Save Team Info'.

No, you must enter the event through the online entry process beforehand providing entries for the event are still open.

No. If the transfer deadline has passed and you can no longer run it is not possible to transfer your place to a friend. Please log into your account and let us know you are no longer taking part by clicking on 'withdraw entry'.


 

Yes, you need to enter each event separately.

No, tickets can only be purchased for the whole team.

No entries can be deferred including Good for Age.

There is no discount available for this. Nor do we get involved in organising transport from the end of the half marathon to the start of the full marathon. You would have to run the half marathon in under 1 hour 30 minutes in order to get back to the start in time for the full marathon.

You would have to run the half marathon in under 1 hour 30 minutes in order to get back to the start in time for the full marathon.  Due to strict timings for reopening roads we cannot allow a late start for any of the events. 


All participants must cross the line as part of the mass pack.  You can join into a start pen closer to the back of the mass pack if you do not make the start in time to join your own pen. 


We do not get involved in organising transport from the end of the half marathon to the start of the full marathon. 

Yes - please go to your "My Details" account and you can amend this here.  However this can only be done up to 2 months before the event and cannot be changed after this time.

To update your running club at any time, all you need to do is alter your information in the ’My Info’ section of your ’My Details’ account. 

No, this is a team event requiring 4 individual runners to make up the Team.

Try typing the code in individually rather than copying and pasting, taking great care with regard to CAPS and spaces before and after. If it still doesn't work, please contact us using the form below.

Once you have contacted the team using our website contact form, this will be actioned within 21 days and the refund made to your Bank Account. Please therefore check your Bank account in the next week, should you not receive the refund within 21 days then please contact us again.

Please contact us via the website using the contact form,once received this will be actioned within 14 days and the duplicate account deleted.

Spanish entry payment - issues[FGID1FGID] card payment issue spain spanish

If you are trying to enter from Spain, we are currently experiencing payment issues.


 


We have spoken to our payment provider and can confirm that if any money appearts to have been taken from your account it will be returned within the next few days.


 


In the meantime, could you please transfer the money for the entries direct into our bank account plus £5 to cover the international transaction charge. The details are: 


 


GSi Events Ltd


IBAN GB04ABBY09022210019940


SWIFT/BIC: ABBYGB2LXXX


Sort Code: 09-02-22


A/C Number 10019940


Santander


Once you have done this please send an email confirming you have made the payment. We will then approve you entry within a couple of days in receipt of your email so check your My Details Account we will not respond directly.

Yes, but the password must be unique to their account. Each runner must enter themselves and sign up to our disclaimer, privacy policy, terms and conditions.

This is dependent on demand for each Race, please keep an eye on our Website/Social Media for updates.

Please can you make sure you check your spam or junk folder to see if the password reset email has been sent in there. 

Is it possible to complete a group entry?[FGID1FGID] corporate; group

We have a bespoke corporate running entry system designed for groups of over 5 runners or more. To find out more, please click here

No we do not offer any discounts.

For all information relating to VML ballot entrants, please visit this webpage

How do I reset my My Details password?[FGID1FGID] password,reset,mydetails

Please click the 'Reset Password' link above the password box on the My Details login page. You will need to enter your email address and date of birth to reset your password.

Can I walk your Marathon Course?[FGID1FGID] walk; slow; cut off

We have a strict cut off time of 6 hours 30 minutes for the marathon and 3 hours 15 minutes for the half marathon so we would not recommend walking. This is a serious athletic event which is timed and it is therefore unlikely you would be able to walk the race within the cut off time.

What is the difference between gun and chip time?[FGID1FGID] winner, first place, placing

 


The "gun time" is acknowledged as the official time, which shall be the time elapsed between the firing of the starting gun (or the synchronised start signal) and the athlete reaching the finish line. First, second and third place awards are based on these Official Times.


The "chip time" is the time elapsed between the athlete crossing the start line and the athlete reaching the finish line and is supplied to athletes for their personal information but it will not be considered an official time.

We are fully PCI (payment card industry) compliant and all payments are collected on our behalf using a 'hosted payment gateway' provided by Paypoint (who are also fully PCI compliant). If you'd like more information on our systems, please visit https://advancedpayments.pay360.co.uk

You do not need to present a medical certificate to take part.


However, If you have a medical condition that could cause you difficulties during or after the event, please first get clearance from your doctor to participate in the event. For your safety, it is advised that you do not participate in the event if you have had any sickness or symptoms in the past week. 

You can assume that this has been lost in the post and we will issue you with a refund. 

Can the names on event numbers be updated?[FGID1FGID] race event number name

No, once entries are processed the name detailed on each entry is printed on the number. These details cannot be updated once your number is received.

 


No. We do not allow runners to transfer between races for the health and safety of all our participants. Supplies are allocated per race, if we allow runners to move between races then one race would have over supply in one race and the under supply in another race. When organising a large scale running event race supplies (t-shirts, medals etc etc) are specific to the race and are organised and ordered months in advance. Please click here for more information on transfers and withdrawals.

You can update your address details from your My Details account up until 3 months prior to the event date, using the 'My Info' section. After this date you will need to collect a replacement event number from the Event Number Station on the day of your event if you believe it has been sent to an old address.

No this is not possible. These events are athletic events and age categories are set specifically for this.

Yes, these are collected by the final leg runner at the finish line.

Yes, they do. Each relay team member will receive an event race number. If one team member loses their race number, the whole team need to get new event numbers.

Runner 1 will start at the start line which is located at Bristo Square. Runner 2 starts at Relay changover 1 which is located at Fisherrow Links in Musselburgh. Runner 3 will start at Relay changover 2 which is located at Port Seton Links. Runner 4 will start at Relay changeover 3 which is located at Port Seton Links.

As the runner enters the relay changeover, their event number will be called out of a microphone to alert their team mate to be ready to change over. 

The incoming runner runs out of the relay changer over, and his team mate starts his race at the same time. Runners do not pass a baton but they may tag one another if they wish.

No this is an on line company so please try and alternative payment card.

Your entry does not appear in the order section which is majoritively for shop/merchandise purchases, it appears in entries.

When entries reach capacity so please keep a regular eye on our event website and any e newsletter communications which will inform you of entries nearing capacity and closing dates.

What are the 4 different relay lengths?[FGID1FGID] length, duration, relay

Please check this page for more information on our relay race.

Is there a reserve list?[FGID1FGID] reserve waiting list standby cancel cancelation

No there is no reserve list.

I wish to unsubscribe from your mailing list, how do I do this?[FGID1FGID] unsubscribe,mailing,list,email

To unsubscribe from a mailing list, please follow the 'unsubscribe from this list' link at the bottom of the email.

 


No this is not possible. These events are athletic events and age categories are set specifically for this.

Yes this is possible. Unless you withdraw prior to the event you will receive an event number for each event you are entered into. By choosing to enter two events, you accept that entry fees for the event you do not take part in are non-refundable.

No, you cannot transfer a Good For Age entry as this entry is unique to you and your circumstances/previous race results.

If you apply for a Good For Age entry and this is approved, the price will be included when we send out your entry code.

 


Please contact your Charity directly using the Charity information page from within the Event Website, found under the 'Run For Charity' section.

Please login to your child's My Details account and visit the My Info Tab. Then click on:


1. Refine school list by area


2.  Select your school


3. Click Update My Details button at the bottom of the page

Please ask your team captain to login to their My Details account and resend your invitation via the "Edit Your Team" section.

Can my child run in the kids kilometre with us if he is older than 6?[FGID1FGID] child run kids kilometre age limit

No this is reserved for the 3 to 6 year olds who will run with a parent, we have other kids races to accommodate children older than 6

Log in to your account, click on 'Edit Team', then 'resend invitation' and enter the correct email address for your runner.

We have a very handy transfer system to allow you to transfer your entry to another runner. Please click here for more info. If the transfer deadline has passed, unfortunately your entry cannot be transferred or deferred towards future events. Please log into your account and let us know you are no longer taking part by clicking on 'withdraw entry'.

Of course! Please click here to see our Privacy Policy.

You can find out all the information you need via our Privacy Policy page.

Please have a read of our Privacy Policy which should detail all the information you require. You can unsubscribe from our newsletters at any time by clicking here, or clicking in the 'unsubscribe' link at the bottom of the email.

All you need to do is click here and follow the instructions. We look forward to welcoming you!

Why do you collect my date of birth?[FGID1FGID] date of birth

We need this to define your entry method, there are different age limits to each event.

The "edit team" link displayed in your My Details account is the correct link. Please follow this link to complete your teams details.

No if you already have an approved entry it cannot be changed to a Good for Age entry.

This would have to be done via the transfer process during the transfer period, if applicable. If there is no transfer process available or you're out with the transfer period, then this is not possible.

No there is no ballot system, you can purchase an entry when the next year's event is 'open', keep an eye on the event websites to see when entries are available.

Your Event Information Pack will be available from within your My Details account (in the tab 'My Events') at least 10 days prior to the event.


The Event Information Pack is a document that we, as the event organiser, produce to tell you everything you need to know about the event and is tailored to the specific race distance you are participating in. You do not need to contact your charity with questions about the event, e.g. start time, transport options or to find out when you will receive your event number.

It means your event number is currently being processed and allocated. This information will appear in your Event Information Pack in due course.

Event Queries

How and when do I receive my event number and timing chip?[FGID2FGID] bib bibs pack packs number race

Your timing chip is integrated into your number, there is no chip to attach to your shoe.

All entrants who have registered with a UK address will have their Event Number posted out to them in May. It should arrive no later than the Friday of the week leading up to the event.

No overseas and late entrants Event Packs and Event Numbers will be sent out. All overseas based runners and late entrants must visit the EMF Number Station at the Event Hub to collect their number in advance of their race. 

All entrants registered with an address outside the UK, those who have not received an event number in the post or those who require a replacement number for any other reason will need to visit the EMF Event Hub at Dynamic Earth (112-116 Holyrood Gait, Edinburgh EH8 8AS) to collect their event number. The Event Hub is open on the event weekend on Friday from 12noon until 8pm and on Saturday from 8am until 4pm. On Saturday evening, the Event Number Station will move to the Teviot Building, EH8 9AJ and will be open from 6pm - 9pm.


Please note that the venue 'Dynamic Earth' only acts as the Event Hub over the event weekend and therefore cannot answer any queries regarding the event, so please do not contact them. Instead, use our contact form below if your question is not answered in these FAQs or anywhere else on the website.

What do I do if I have not received my Event Number by race day?[FGID2FGID] bib bibs pack packs number race

You will be able to collect a replacement Event Number from the EMF Event Hub at Dynamic Earth (112-116 Holyrood Gait, Edinburgh EH8 8AS). The Event Hub is open on the event weekend on Friday from 12noon until 8pm and on Saturday from 8am until 4pm. On Saturday evening, the Event Number Station will move to the Teviot Building, EH8 9AJ and will be open from 6pm - 9pm.


Please bring along your confirmation email, either printed off or on a mobile device, as well as some form of ID.

Your Event Information Pack will be available from within your My Details account at least 10 days prior to the event. We will let you know by email when your Event Information Pack is available within your My Details account.

The Event Information Pack is a document that we, as the event organiser, produce to tell you everything you need to know about the event and is tailored to the specific race distance you are participating in. You do not need to contact your charity with questions about the event, e.g. start time, transport options or to find out when you will receive your event number.

There are details of public transport and event transport options available in the Transport section of your Event Information Pack and also in the Transport section of the website. Please visit the event page relating to your entry. Unfortunately due to the volume of runners involved, we cannot assist individuals with personal travel plans to the event.

Your bus tickets are available to download from your My Details account (under "My Events" tab) 10 days prior to the event Bus tickets WILL NOT be posted out or emailed to you.

You will need to show your bus ticket either printed off or on a mobile device.

Yes, but any tickets bought on the day will need to be paid for in cash from the Transport team.

Bus tickets are not available to purchase from the Event Hub.

Children under the age of five can travel for free provided they can sit on a parent’s knee and will not need their own seat on the bus.


Children tickets are the same price as adults tickets.

Yes, there is buggy space on the event buses. One thing to note, however, is that it's in a similar arrangement to regular buses: if there is a buggy or wheelchair already in the space, the parent has the choice to either fold up the buggy and hold the child, or wait for the next bus.

Event buses will be leaving at regular intervals so there shouldn't be too much of a wait. This abides by the bus company policy.

Wheelchair users over the age of 5 need to buy an event bus ticket.

No, event bus tickets are non-refundable and non-transferable. 

No, only registered guide dogs will be permitted on the event buses.

Unfortunately you can’t guarantee it and we can’t move you into the same start pen however if you select a specific time as your predicted finish time, for example 4 hours 18 minutes, there is a higher chance of being in the same pen than if you select a more commonly selected finish time like 4 hours 30 minutes.

All predicted times will be locked before the event date and therefore any updates must be completed in advance of this date.

No. These numbers are not meant to match up so do not worry!

Runners are not permitted to move forwards into faster start pens but runners will not be prevented from moving back and starting in a timing pen further back from the start line so that they can be with friends or family. We do however strongly encourage all runners to start in their allocated start pen as each runner has been individually allocated based upon their predicted time and the number of runners allocated to each start pen has been capped to ensure enough space for all runners in the start area.

Runners are not permitted to move forwards into faster start pens but runners will not be prevented from moving back and starting in a timing pen further back from the start line. We do however strongly encourage all runners to start in their allocated start pen as each runner has been individually allocated based upon their predicted time and the number of runners allocated to each start pen has been capped to ensure enough space for all runners in the start area.

Yes, the events operate a strict maximum cut off time of 6 hours 30 minutes for the full marathon (from when the back of the race crosses the start line) and 3 hours 15 minutes for the half marathon (Again from when the back of the race crosses the start line). The events are serious athletics endurance races which require a large amount of appropriate training and preparation in order to complete safely. Therefore we strongly discourage participants who do not intend to complete the course within these time limits. Any runner who does not complete the course within the time limit will not be permitted to complete the race and will not receive a result or a finisher's pack and medal.  A sweeper bus follows the race at 6 hour 30 minute pace for the full and 3 hour 15 minute pace for the half and if you are passed by the sweeper bus at any point and for any reason, you will be asked to get onto the bus which will transport you back to the finish area at the earliest possible opportunity.

If you decide not to get onto the sweeper bus, your running number is recorded and you are removed from the race, from this point onwards you will be continuing independently of the event and at your own risk. You will be recorded as a DNF within the results of the event.

For more information on the sweep bus and cut-off times, please visit the transport page.

10k / 5k


Yes, the cut off time for the 10K is 1 hour 30 minutes  (from when the back of the race crosses the start line).


Yes, the cut off time for the 5K is 45 minutes  (from when the back of the race crosses the start line). You should take no longer than 9 minutes to complete a kilometre. 


A sweeper bus follows the back of the race at this pace and if you are passed by the sweeper bus at any point and for any reason, you will be asked to get onto the bus which will transport you back to the finish area at the earliest possible opportunity. If you decide not to get onto the sweeper bus, your running number is recorded and you are removed from the race, from this point onwards you will be continuing independently of the event and at your own risk. You will be recorded as a DNF within the results of the event.


Junior Races:


Junior 5k: Yes, the cut off time for the J5K is 45 minutes (from when the back of the race crosses the start line).


Junior 2k: Yes, the cut off time for the J2K is 30 minutes  (from when the back of the race crosses the start line).


Junior 1.5k: Yes, the cut off time for the J1.5K is 20 minutes  (from when the back of the race crosses the start line).


Kids Kilo: Yes, the cut off time for the Kids Kilo is 20 minutes  (from when the back of the race crosses the start line).


 

No. We only permit runners and self propelled wheelchairs and handbikes on the event routes. Please do not plan to take part pushing any objects, carrying small children or using walking poles as this is not permitted.

Yes. We would encourage parents or guardians to spectate from the side of the course rather than to run in the event so as to minimise the number of adults on the course and create the best possible environment for the children to enjoy the run. However, if you want to run with your child, this is permitted. If running with your child then please take a position within the start area in the back start pen so as to not obstruct any children who are looking to race and run fast times at the front of the race.

Adults taking part with their child do not need to enter the race themselves. You do not need to be the guardian of the child to run with them.

No. The cycle paths remain open to the public, we would politely request that cyclists take caution when using the paths on event morning as they will be very busy with runners.

We do not recommend that spectators cycle the route to spectate.
No. There are no pacers at this event.
Where are the water/energy stations on course?[FGID2FGID] gels; gel; energy; water

Click here to view where the hydration stations are for the marathon, relay, half marathon and 10K. There will be HIGH5 Energy gels at the energy stations. There will not be energy drinks. There are no water/energy stations for the 5k and junior events.

Which High5 Gels will be available on course?[FGID2FGID] gels; gel; energy; high5

High5 EnergyGel and EnergyGel Plus will be on course at designated energy stations.

It’s essential you practice using gels during training runs so you can benefit from them on race day.

Yes.


UKA rules state ’The wearing of headphones, or similar devices, (other than those medically prescribed), is not permitted in races on any single carriageway road that is not wholly closed to traffic. This restriction does not apply to races held on dual carriageways provided that there are clear, structured separations between the separate carriageways. Competition Providers of races held entirely on roads closed to traffic may apply this condition where appropriate to local circumstances.

No. Not unless it is a registered guide dog.
Yes of course! As long as your outfit doesn't include any thing which could impede other participants.

If you plan to take part in a group fancy dress outfit joining runners together please contact us using the form below to check that your costume meets health and safety regulations.
A sweeper bus follows the back of the race at the pace of the course time limit and if you are passed by the sweeper bus at any point and for any reason, you will be asked to get onto the bus which will transport you back to the finish area at the earliest possible opportunity. If you decide not to get onto the sweeper bus, your running number is recorded and you are removed from the race, from this point onwards you will be continuing independently of the event and at your own risk. You will be recorded as a DNF within the results of the event.

Yes. Baggage trucks will be located near your start line, please look at the start map to familiarise yourself with the area. Please check your Event Information Pack (which will be available to download from your My Details account 10 days prior to the event) for details on when the baggage trucks are open from and until. The baggage trucks will transport your baggage to the Reunion Area for you to pick up when you finish your race. The baggage truck service is provided free of charge.

TOP TIPS FOR BAGGAGE
- Your baggage tag will be sent to you in your pack with your event number. It is very important that you remove it from the envelope and attach it to the bag you will be using BEFORE you leave your home or hotel. You won't be able to leave baggage on the baggage truck without a tag on it.
- Pack dry warm clothes and any recovery food items you want to have after your run.
- There will be lots of runners leaving baggage so please leave plenty of time to drop your baggage with the team.
- We can accept rucksacks, sports bags or a bag of a similar size. We cannot accept suitcases or very large bags.

"There is no baggage facility for the junior events. Bags should be left with parents/guardians during the run.

For the 5k and 10k there will be a baggage service where you can store your luggage free of charge while you take part. Please check your Event Information Pack (which will be available to download from your My Details account 10 days prior to the event) for details on where the baggage service is located and what time it is open from and until.

TOP TIPS FOR BAGGAGE
- Your baggage tag will be sent to you in your pack with your event number. It is very important that you remove it from the envelope and attach it to the bag you will be using BEFORE you leave your home or hotel. You won't be able to leave baggage on the baggage truck without a tag on it.
- Pack dry warm clothes and any recovery food items you want to have after your run.
- There will be lots of runners leaving baggage so please leave plenty of time to drop your baggage with the team. "

"There is no baggage service available for those running the relay.

We advise that you give your baggage to the member of your team who will be waiting for you at the next relay changeover. The Baggage Trucks are for Full Marathon runners only.

It is advisable that the 2nd leg runner takes the kit for runners 1 and 4. After running the first leg, runner 1 can walk the short distance to the Reunion Area at the finish to meet runner 4 when they finish and give them their kit."
Shower facilities will be available for the Sunday races, but not on Saturday races.

We recommend using Strava Beacon software, the market leader in live tracking, to share your live location with your friends and family.


Strava Beacon allows runners to share their real-time location with anyone they want. When Beacon is activated, users can go into the Strava app and select three contacts they want to send a notification text to with their location. The contacts can be anyone in their smartphone, so you’re not limited to just Strava user friends. Once selected, a text message will form with a link to a real-time map of your location. The link leads to a page on Strava’s website where the people you sent the link to can see where you are as you move throughout your run.


The link will always open in a browser, so your recipients don’t need to have the Strava app—or even be a Strava user—to see your location. The link also isn’t limited to the three contacts you choose within the Strava Beacon feature. You can copy and paste the link anywhere you want.


To find out more, click here.

No. The EMF Hub is based at Dynamic Earth ONLY on the Friday and Saturday of the EMF weekend. Dynamic Earth staff are not able to give any information about the event, either in person, by email or over the phone. Please do not contact Dynamic Earth with questions about EMF and instead use our contact form below if your question is not answered in these FAQs or anywhere else on the website.
At the end of each leg runner will get their medal and some water, however the runner running the final leg will pick up the race recovery packs for their whole team.
There will be a shelter tent, toilets and tea/coffee available to purchase at each Relay Changeover area while you are waiting for your runner to arrive.
"If you are injured or ill before the race you can withdraw and be offered a guaranteed place for next year. This would incur another entry fee.

If you are not planning to run please log into your My Details Account and withdraw from the race.

If you have a Charity Place and wish to withdraw, please discuss this with your charity as soon as possible."
"Please contact us using the form below. In your message please provide
- Your full name
- Any alternative name you may have used in the past
- Your current email address (that you would like to be shown on your My Details account)
- Any previous email addresses"

Yes, your friend can pick up your running number for you. In order to do so they require a copy of your confirmation email and your ID or just a copy of your ID.

This information can be found in your Event Information Pack, but generally, it will be worn pinned to the front of your clothing.
Unfortunately due to the volume of runners involved, we cannot assist individuals with personal travel plans to the event. All transport options we offer will be shown in the Transport page of the website and of your Event Information Pack.

You can find out where the event buses operate from via the online shop, where you can also purchase tickets for the event bus.

This is where you can find times, locations and ticket information.

No. All bus tickets are non-refundable, and may not be deferred towards a future event.
No. We do not have any child care facilities at the event.
The marathon and half marathon events have distance markers in miles.
The 10k, 5k and junior events have distance markers in kilometers.
Toilets can be found on the route maps on the 'Events' page of the website.

Yes, of course! Please visit our Event Team specific website here: www.eventteam.gsi-events.com and let us know when you are available and how many of you there are.

Yes! This will be available online on the EMF Hub at the beginning of May.
Can I run with a small back pack?[FGID2FGID] ruck sack diabetes diabetic glucose machine

Yes. But we do encourage runners to drop their bags at the bagggage truck, or hand them out to friends or family as much as possible.


If for medical reasons, you need to keep your backpack on the course, you may be asked to have your bag searched by security. Please take this time into account and arrive early enough.

Where can I find out information on road closures?[FGID2FGID] roads reopening reopen closure road traffic

Full road closure details will be available on our Transport Page at the beginning of May.

Please log back into your My Details account where you will find this information, the Pen allocated to you will be related to the time you gave on entry.

Yes! We have several advertising opportunities available. Please contact us using the form below and selecting 'Marketing/Sales' from the dropdown.

Can a team of 2 or 3 people run the Team Relay instead of 4?[FGID2FGID] leg 2 two 3 three relay, run 2 legs, run two legs

No, there has to be four participants taking part in the Team Relay.

You will receive your t-shirt and medal after you have finished the race in the finisher's area.


If you have ordered a medal insert, this will be posted out to you separately. 

Can I run in both the 5k and 10k events?[FGID2FGID] 5k 10k run two races events
Yes it is possible to run in both the 5k and 10k events. Please note we cannot assist with transport from the finish area back to the start line.
If I'm a non-UK resident, will I receive my bib number?[FGID2FGID] overseas, foreigner,abroad

No, all entrants who have registered with a non-UK address must visit the EMF Number Station at the Event Hub to collect their bib number in advance of their race.

The Event Hub is open on the event weekend on:


Friday from 12noon until 8pm and on Saturday from 8am until 4pm. It is located at Dynamic Earth (112-116 Holyrood Gait, Edinburgh EH8 8AS). 


On Saturday evening, the Event Number Station will move to the Teviot Building, EH8 9AJ and will be open from 6pm - 9pm.


There is also an Event Number Station on Sunday morning for any last minute issues - full information on timings and location will be available within your Event Information Pack

What do I need to collect my event number?[FGID2FGID] bib bibs pack packs

Please just bring along your confirmation email (either printed off or on a mobile device), as well as some form of ID.

Yes, within the Shop area of the website you will see various spectator tickets which you can purchase on behalf of your spectator or you can direct them to the shop if they wish to purchase this option directly themselves.

Wallyford is the event transport bus pick up and drop off point for the event, but it is also around a 15-20 minute walk from the finish area at Pinkie. 


If you wish to see runners on route, you could use public transport, you will find details on the event website here:

What information can I expect to receive from the event organisers?[FGID2FGID] drinks drink meeting point meeting points

The Event Information Pack is a document that we, as the event organiser, produce to tell you everything you need to know about the event and is tailored to the specific race distance you are participating in.


Your Event Information Pack will be available from within your My Details account at least 10 days prior to the event. 

Do we wear our own running kit during the race? [FGID2FGID] finisher t-shirt finishers t-shirts

Yes, runners wear their own running kit during the race.  And they will receive finishers t-shirts, if they complete the race.

There are no event bus tickets for the relay spectators.


If you wish to see runners on route, you could use public transport, you will find details on the event website here: https://www.edinburghmarathon.com/entry-info/transport/sunday-races/

Do you provide event transport information?[FGID2FGID] buses, bus, finish, start

You can find out all the event buses information from via the dedicated page on our website, and via the online shop, where you can also purchase tickets for the event buses. This is where you can find times, locations and ticket information.



We can't provide one to one information on specific journeys.

The event buses are located approx 1 mile walk from the finish line which takes approximately 15 mins.  Over 80 double decker buses are organised to transport runners and spectators back to Edinburgh City Centre so it would be impossible to get them closer without causing substantial traffic delays in Musselburgh which would also cause significant delay to the journey for the runners and spectators to return to Edinburgh.


We realise that this can seem like a long way after completing a half or full marathon however it does allow us to transport you back in the quickest time. Please take the opportunity to cool down and stretch so that your journey back may be more comfortable.

Please refer to the Events page of the website here for start times for all races under the relevant distance.

The leg 1 runner can just walk to the finish line at Relay Changeover 1.


For those of you finishing their legs at Relay Changeover 2/3, there will be an event bus service transporting you to Wallyford Park & Ride. This operates from 11:30 until 16:30. It is then a 15-20 minute walk to the finish.


Please note the times stated on tickets are a guide and buses may run up to 20-30 minutes later than the times advertised. 

What prize money is available for the race?[FGID2FGID] prize win money first second third 1st 2nd 3rd

The prizes available at the Edinburgh Marathon Festival are outlined here -https://www.edinburghmarathon.com/prizes/


 

Runners attempting to complete both races would need to run a sub 1.40 half marathon which would leave them around 40 minutes to get back to the start of the marathon before the start closes. Runners doing both races organise their own transport back to the start.

Yes. Your Team Captain can switch who is running which leg by logging into their My Details account, clicking on 'edit team', selecting and deselecting team members using the clue buttons, and then clicking 'Save Team Info' 

 


Runners are not permitted to move forwards into faster start pens but runners will not be prevented from moving back and starting in a timing pen further back from the start line. We do however strongly encourage all runners to start in their allocated start pen as each runner has been individually allocated based upon their predicted time and the number of runners allocated to each start pen has been capped to ensure enough space for all runners in the start area.

Are there toilets at the Finish Area?[FGID2FGID] toilet finish

Yes - there will be lots of toilets available for you to use after you have crossed the Finish Line.

Can I run Barefoot?[FGID2FGID] barefoot

We stongly suggest that all runners wear appropriate footwear to complete our events. We do have a handful of emails about running barefoot and cannot accept any responsibility for injuries caused from running barefoot.

The event buses are located approx 5 min walk from the start line. Those event buses are located at Buccleuch Place, Edinburgh City Centre.

Unfortunately no it is not possible to choose a specific event bib number.

NO. Any person who participates in the event without a current official event bib number  officially assigned to him/her is subject to removal and disqualification from future events.

Please use the contact form available at the bottom of the 'Contact' page on the website and select from the relevant dropdown list.

YES! Please check out www.officialhotels.com for all your accommodation requirements, including hotels close to both the start and finish lines.

No, you can't purchase one specific relay ticket for your leg.


You would have to buy a Diamond ticket for the whole relay team. You can find all the information on our website there: https://www.edinburghmarathon.com/shop/?products_id=3872


Or you could look at other options available with public transport.

No, we don't allocate parking for the events. 


Please plan your travel and arrive in advance to secure a car spot.

No, we don't allocate parking for the events.

Runners are allocated based on their predicted times.


There are up to a maximum of 12 start pens at each event. Sizes are determined either by the start team or in some circumstances, by the geography of the start area, e.g. street junctions, pedestrian crossings, etc. You will have primarily have been placed in a start pen based on your predicted time. To assist in posting out all numbers in time for the event, there is often more than one export of entries. This can result in a slight variant in positioning of runners once the second export takes place. But generally, runners are placed in the pens based on their given predicted time. 


Therefore it is important that you go to your allocated pen.


Runners sometimes move back a pen if they want to run with a friend. If you do this, it is important that you still place your bag on the Baggage Truck that corresponds with your own number. 


The colour Sequence at our events are as follows:



  • Elite / Top Club (EMF Sunday / BMF Sunday only). Released first / closest to start line.

  • White

  • Red

  • Yellow

  • Green

  • Orange

  • Blue

  • Pink

  • Black

  • Purple

  • Gold

  • Silver

  • Bronze


Depending on the size of the event, we will not always use all of start pens above. Where there is more than one start line e.g. EMF Saturday / Kilomathon / SHM, we will use a different colour range at each start area. 


 


 

You can pick up a spare from the Event Number Station at the event. Please bring evidence of your old running number with you.

No, this is not a problem. These two numbers are not supposed to match.

Some charities offer this service for a donation.

You can buy advanced event bus tickets on our website via our Shop here: https://www.edinburghmarathon.com/shop/



At the event, there will also be limited on the day event bus tickets for sale. But for guarantee travel, please purchase in advance.

With advanced bus tickets, the whole journey is included, with the return (all details per ticket are available on the Shop).

Whereas with on-the-day tickets, you would need to purchase single ticket for each travel. On the day tickets are not return tickets.



 

Please bring along your Confirmation of Entry Email along with Personal Photo ID & you can pick up a replacement number at the Event Number Station on Event Weekend.

The bus ticket within your account should be printed 4 times. The barcodes are coded to allow multiple scans for this ticket.

Bring your confirmation email of your Event Entry plus Photo ID and pick up a new Event Number/Chip at the Event Number Station.

Please visit the Event Number Station who will be able to provide another event race number and / or baggage tag. 

We would be unable to provide you with a different sized t-shirt to the one specified on your event number as t-shirt size quantities are organised months in advance. Please collect the t-shirt specified on your event number when you finish.

Please visit the Event Number Station to collect a replacement.

There is no VIP Area at the Event.

Yes - merchandise will be available to purchase in the finish area

On Saturday, yes dogs are permitted in Holyrood Park.


On Sunday, only guide dogs are permitted, in line with the rules of the venue.

If you have any queries regarding your official photos, please contact Marathon Photos directly - https://www.marathon-photos.com/scripts/home

No.  Anyone coming along to watch you at the race can do so without a ticket.

Please keep an eye on the shop, if items are out of stock as soon as stock is replenished, this will be updated on line and you will be able to order once again.

Yes! You can happily use anything in our marketing toolkit here - https://www.dropbox.com/sh/bzdn15wsg37ve50/AAB6JzWBJS977xYpJdltooZIa?dl=0


However, please credit the relevant photographers.

Can I start the event late?[FGID2FGID] chip time, gun time

The event will start at the time indicated in your Event Information Pack and on the website.  After all the start pens have crossed the start line and the sweep vehicle has taken it's position at the back of the participants, the start line will be closed down and the timing mats switched off.  This is done to keep participants safe as often roads are reopened directly after participants pass through the area.


 


If you arrive late and take the decision to start and catch up with the rest of the participants, you do so at your own risk and must use pavements to do so as we cannot guarantee that the route will be safe until you are ahead of the sweep vehicle and join the mass of participants once again.


 


Please note that if you start after the start has been closed down, you will not receive a "chip time" however if you cross the finish line before it is closed down then you will be awarded a "gun time".  Unfortunately it is not possible to award a chip time to those who decide to start late. 

No, this is not possible.

There are hydration and energy stations for participants on the route.  These can be viewed on the website or in your personal Event Information Pack which will be available within your My Details account 2 weeks prior to the event. 


There is usually food available at all finish areas, or nearby.  Some facilities may be available at the start area also.  Please check your personal Event Information Pack which will include more detail on this.

I have a Blue Badge - where can I park?[FGID2FGID] blue badge car park parking disabled accessible

Blue Badge holders who wish to park close to the Finish Line in Musselburgh can do so at Ashgrove, Musselburgh. Please note that no access will be granted without displaying your Blue Badge. Each vehicle will be checked thoroughly by our security team, and due to limited availability, we may direct you to another location.

Can I view a close up map of the route?[FGID2FGID] route map close up zoom

Yes you can. This will be available for you to access from within your Event Information Pack. This will be available to download from within your My Details account around 6 weeks prior to the event.

If you would like to be part of the Event Team who deliver the event, please go to www.eventteam.gsi-events.com to register your interest and one of our team will get in touch with you to see which role would suit you.

Do you use plastic bottles at the event?[FGID2FGID] environment plastics packaging hydration
We are very conscious of our environmental responsibilities and are actively striving towards eliminating waste from our event as the negative impact of this on the environment is very important to us as individuals and also as a company.

We are delighted to be making some real headway in this area by removing plastics from our finisher's packs which are either reusables or recyclable. The packaging on all finisher t-shirt products are compostable and can be added to your food waste recycling.


Although all the bottles that are used at our events are separated and recycled, we know that eliminating the need for any plastic needs to be our Plan A. Correct levels of hydration for participants is something which is seriously considered for the safe running of the event and the health of the participants. Other factors such as the logistics of packaging and moving water for thousands of participants where there can be no risk of contamination is of equal importance hence why we need to carefully consider the options​ for both on course and in our finish areas.​


As such, we have been working with a company who specialises in bespoke, compostable solutions to investigate and test a number of compostable alternatives to plastic that will achieve our dual objective of ensuring clean and adequate volumes of water to our participants in a 100% environmentally way. We believe that we will have this solution in place for summer 2019, however we stress that with something as important as participant’s hydration during the events, it is vital that we have a safe and appropriate solution and will only make changes when we can guarantee this.​


We want to offer our assurances that this is at the top of our agenda for development and we very much look forward to being able to offer these options to our participants​​​​ in the very near future.​

Are there changing facilities available?[FGID2FGID] changing room facilities

There are no changing facilities available at the Start Line, but there are at the Finish.

Where does the event start and finish?[FGID2FGID] start finish line

You can find full information on Start and Finish locations on the event page on the website. 

Yes, different event bus routes can bring you back from the finish to Edinburgh City Centre on Sunday.


Please check the transport page on our website or our Shop for more information.

The leg 1 runner can just walk to the finish line at Relay Changeover 1.


Legs 2, 3 and 4 runners can make their own way to their relevant Relay Changover station or alternatively the team as a whole can purchase a bus ticket which will drop off each runner to their start point. 


Diamond Team Relay Event Buses collect each team member from Buccleuch Place in Edinburgh City Centre and transport them to their designated changeover points.  The Bus will also bring team members back to Wallyford Park & Ride near the finish area in Musselburgh after they finish their leg.  After the race, the buses depart from Wallyford Park & Ride back to Edinburgh City Centre.


Bus tickets can be purchased online via the Transport section (within Entry Info).


 

No the merchandise is as it appears on the website.

Yes, the race is UKA accredited.

Do I need to pay to park at one of the park and rides?[FGID2FGID] bus; transport; park; ride

Only Newcraighall Park and Ride charges for parking.  You can park for 24 hours at Newcraighall for 50p.


The parking at Sheriffhall Park and Ride and Straiton Park and Ride is free.


Please note there is no parking available at Wallyford Park and Ride or Buccleuch Place.

Yes. However, we do encourage runners to drop their bags at the baggage truck, or hand them out to friends or family as much as possible.


 


If for medical reasons, you need to keep your backpack on the course, you may be asked to have your bag searched by security. Please take this time into account and arrive early enough.

No, this event isn't broadcast on the television.

No, we do not keep medals or t-shirts from previous years.

Which name is on the event number?[FGID2FGID] bib number

The runner's first name only appears on the event number.

How do I download my bus ticket?[FGID2FGID] download; bus; ticket

If you have purchased a ticket for one of our Event Buses, log into your MyDetails account and under the "My Events" tab there will be an option to download your bus ticket.


You can either print off your ticket or show your ticket on your phone to our bus marshals on the day.

We are delighted to announce a partnership with the team at Hamilton Waste & Recycling to ensure that none of the waste generated at the event ends up in landfill.  Each of us understand the importance of making the event as environmentally friendly and sustainable as possible, so while we investigate and develop products to allow us to eradicate plastics from our event, this interim step to ensure that zero waste goes to landfill is vital.


Every individual at the event has a personal responsibility to help do this by making sure that any rubbish they have is placed in the bin that will be provided around the start, finish and course areas of the event.  This is important, particulary on course where the wind can catch empty bottles and gel wrappers and transport them miles away, so please help our teams in these areas by making sure that every last piece ends up in the bin.  All waste will then be taken away by the team at Hamilton to their recycling facility where each piece will be sorted and recycled into useful products.


Hamilton is one of Scotland's leading independent recycling and resource management companies.  Founded in 2002, the company provides services to customers across East Lothian and Edinburgh where it operates under its distinctive Tartan Waste brand.


In addition to its fleet of modern collection vehicles, Hamilton recycles a wide range of commercial, construction and domestic waste through its award-winning materials recycling facility in Musselburgh.  Recognised as one of the UK's most sophisticated waste management sites, it is capable of recycling and recovering all of the waste it processes.  Any waste that cannot be recycled is used in the production of a waste derived fuel which in turn, is used to generate sustainable energy and offset traditional fossil fuels.


Having recently invested over £10 million in new processing technology, the company is now able to recover and recycle an even wider range of materials including general waste, mixed recycling, food, glass and plastic.  It also operates Scotland's only mattress recycling facillity and accredited plasterboard recycling service.  All customers are assured of full compliance with the Scottish "Zero Waste Regulations".  Customers in the centre of Edinburgh also benefit from collections made at specific times and locations in line with the city's "Right Time, Right Place" policy.


Hamilton is committed to ensuring that Scotland maintains its position at the forefront of developing the circular economy and helping its customers to realise the environmental and commercial value of the material that they throw away.


Thank you in advance for supporting the event and the team as we all work together to ensure that this is a ZERO WASTE TO LANDFILL event.

If your T-shirt size does NOT appear on your event number it is because you did not include this within your 'my details' account. You will need to advise one of the finish marshalls of your T-shirt size at the finish and if there are enough of that size, you will be allocated one. Please update your T-shirt size within your My Details account if you enter another Event in the future.

If you are at all concerned that your chip has been damaged in the post, you can visit the Event number station on Event weekend and pick up a new number.

Please present your confirmation email, either printed off or on a mobile device, as well as some form of ID.

Please report to the Event number station to receive a replacement.

Please report to the Event number station to receive a replacement.

Post Event Queries

We welcome your feedback. Without it we cannot accurately tell which aspects you really liked and would like to see more of and which need improvement. Please log into your My Details account and click on the questionnaire link.

Full results can be found by logging into your MyDetails account on the website. If you have a query with your result, please email us using the contact form below.

You will not have received a time if your chip was not worn on your event number as outlined in your Event Information Pack. If you lost, dropped or wore your chip incorrectly we will not be able to give you a time. If you did not get a recorded time on the 30km mat (furthest point of the route) we will not display your result.

Your split times and categories are shown in your My Details account.
The timing chip is disposable, you do not need to return it to us.

You can view and download your photos from www.marathon-photos.com

Please visit the Marathon Photos website and type in your event number in the search box. In ’your race’ you will see text saying “Congratulations on completing, with a finish time of xx:xx, download your free finish certificate.

Sorry no, medals and finishers goodybags are a mark of achievement of finishing the event so it would not be fair to those that completed the full distance.

Please get in touch with us via the online contact form letting us know which item(s) you didn't receive and we will arrange to have them sent out to you as soon as possible.

"Please use the contact form below to let us know, select the 'event information’ option. In your message please provide:
- A detailed description of the bag and its contents
- Your event number
- Contact phone number"

Please use the contact form below to let us know, select the 'event information’ option. In your message please provide:
- A detailed description of the item
- Where you think you lost the item
- Your event number
- Contact phone number

If the item is valuable we would recommend you file a police report. It is your responsibility to do this.

The course is measured by IAAF course certified measurers. GPS devices are not as accurate as many runners believe. Even if you had a perfectly accurate GPS device, you should expect it to record a distance slightly longer than the official length. For example, when you factor in the crowds and the water stops, it is nearly impossible to run the shortest possible path that the certifier takes when measuring the course.

Each medal insert is individually engraved with your name and time. It usually takes 4-6 weeks post-event to receive your medal insert in the post. Medal Inserts dispatched to Overseas participants can take significantly longer.


You will still receive your medal on the day of the event! 

As long as they finish, all participants will get a finishers medal and other finishers items.

Your information is sent to our engraver approx 1 week after the event.  Your medal insert will be posted to the address that is showing in your 'My Details' account at this time. 

No.  Using your number for one event in a different race is not allowed unless you have used the transfer system prior to the event.  As such, no result will be awarded to runners who have done this.

For some events there will be a high volume of lost property which have been handed in or found.  If we have found some property which is identifable to you we will contact you to arrange this being returned to you. If your item doesn't have your personal details on it, you can use the contact form on the website to give us a description of what you have lost and we will search through our lost property to check if it has been found and arrange the return to you.

Our priority is to make sure that everyone who completed the event and crossed that finish line is awarded with their high quality finisher's t-shirt.  However, if there are additional T-shirts available, we will notify finishers when these become available to purchase as we know some people do like an extra one or one to frame.


Notification of this opportunity will take place between 3-6 weeks after the event.

Charity Entry Queries

Charity Entry - An entry in the event that is paid for by an Affiliate Charity or the Official Charity. If you secure a charity entry, your charity will expect you to agree to raise a minimum amount in sponsorship money, and may ask you to pay a registration fee towards the cost of your entry.

Own Entry - Any type of entry (e.g. standard/late/club) which you pay for yourself. Runners who have purchased their Own Entry are welcome, but not obliged, to fundraise for any charity of their choice If you do wish to fundraise for an Affiliate Charity or the Official Charity, you can let them know via the ‘tell a charity I have my own entry’ link in your MyDetails account. If the charity is not an Affiliate Charity, you are welcome to run for them, however you would need to contact them directly yourself.

When you advise a charity that you wish to fundraise for them, they will spend time, effort and money on building a relationship with you. Therefore, please do not do so unless you are very committed to fundraising.


If you have paid for your entry, no part of this entry fee goes to charity.

If the charity is not listed on our website you are welcome to run for them, however you would need to purchase a Standard Entry into the race and contact the Charity directly to let them know you are raising funds for them.
a. Instant Charity Entry (ICE)
Secure an ICE with Cancer Research UK. When you sign up for ICE, you agree to various terms and conditions (including minimum sponsorship) and your Charity Entry in your chosen race is then instantly ’approved’.

b. Apply for a Charity Entry
Apply for a Charity Entry with one of our Affiliate Charities and the charity then has 21 days, or until Charity Entries close (whichever comes first), to either approve or decline your application before it expires. You will be informed via email of the outcome of your application. If you change your mind while awaiting approval, please log into your MyDetails account and select the option to cancel your application."
NO! You must enter online through the event website yourself. This is because you must agree to the event terms and conditions and disclaimer, which only you can do. You are solely responsible for ensuring that you have an approved entry in your chosen race.
YES! Your chosen Affiliate Charity has paid for your Charity Entry and will require a minimum amount in sponsorship money to ensure that their involvement in the event results in funds being raised for the charity. Please think very carefully before securing a Charity Entry as any change of heart on your part, whether that be regarding your choice of charity, your ability to raise the minimum sponsorship required, or taking part in the event at all, can have a very negative impact on the charity.
This will depend on the charity you choose. If you sign up for an Instant Charity Entry with our Official Charity or one of our Premier Affiliate Charities, you will be asked to agree to raise a minimum amount in sponsorship money as part of the sign up process. If you are thinking of applying for a Charity Entry with one of our other Affiliate Charities, and wish to know what is expected of you before submitting your application, please contact the charity directly to discuss this with them. Contact details are provided on your chosen Affiliate Charity’s page here.
Please direct a representative from your chosen charity to our “Become an Affiliate Charity” page. Please note that there are costs associated with becoming an Affiliate Charity, and your chosen charity may not wish to proceed. In this case, you will need to wait until entries open for next year’s event when you will be able to purchase your Own Entry.
"Please see the end of the Entry Information page for details of Charity Entry closing dates/times. If applying for a Charity Entry, your charity must approve your application prior to the closing date/time to ensure you are able to participate. If completing an ICE with the Official Charity or one of the Premier Affiliate Charities, you will need to have reached the end of the process prior to the Charity Entry closing date/time.

This depends on whether you are running on your own standard place OR a charity place, there are two options. Option One – Purchase Your Own Place: You would set up your Just Giving page and choose to raise funds for two charities as you wish. Option Two – Charity Place: If you choose a charity place you can only enter and raise funds for one charity, the charity purchases and pays for your place and it is not possible for this to be split between two charities.

Please refer to the relevant Event Website, search for your chosen Charity within the 'Charities' drop down menu and email the Charity directly.
If you require your log in details please visit www.gsicharitycentral.com, your user log in is your email address and if you have forgotten your password then click on the link offered to reset it.
You need to Contact the Charity you have your Charity Entry with, they need to withdraw you, once you are withdrawn you no longer have an approved entry. The only way you can get another Charity Entry is to reapply for a Charity Entry to the new Charity of your choice.
Please action this by visiting your 'My Details' account.
Please contact the Charity directly to let them know this was an error, you will find their contact details within the 'Charity' section of your Event Website.

Although lots of participants take part and raise money for hundreds of different charities, you can choose to take part yourself without being linked to a charity.

If you applied for a charity entry and you have received notification that your application has been declined, there are 2 main reasons this may have happened.


1. The charity you wish to run for must review and approve your application within a set timeframe or your application will expire. Please contact your chosen charity directly to discuss this with them if you think this may have happened.


2. Your chosen charity may have chosen to decline your application on this occasion. This may be for a number of reasons and factors. Contact your chosen charity directly to discuss this with them or consider applying for a charity entry with another charity.

You need to inform your Charity directly and get them to withdraw your entry. As long as standard/late entries remain open, you can then purchase an entry directly and still raise funds for the Charity directly. You can still link your entry to your chosen Charity during the entry process.

You can do this either way but if you do it via our Website, your page will then be linked to both our Event and your 'My Details' Account.

No - you need to make sure you enter the Event via our Website and you will only be entered if you receive a 'confirmation' email to tell you, you are an 'approved' entry. If in doubt, please contact your Charity directly to get clarification.

Not every Charity offers this, contact your Charity directly using the Charity information page from within the Event Website, found under the 'Run For Charity' section.

If the Charity you are raising funds for is not an Affiliate Charity of the Event, that is all absolutely fine. However, you will not be able to link your chosen Charity to your 'My Details' Account and you will need to set up your Just Giving page from within the JG Site directly.

Your chosen charity should contact you directly in due course to organise this but if you are concerned please contact your charity to discuss. You can find contact details for your charity via their "Affiliate Charity" page on this website.

If you enter via a Charity Entry this means the Charity have approved you to run for them, meaning you do not have to pay for your entry but you need to raise a minimum amount of sponsorship for the Charity. Therefore you do NOT also have to pay for your own entry. You will need to have received a Charity approved confirmation of entry email from us to ensure you have a Charity Entry. 

As you can appreciate we work with over 366 Affiliate Charity so cannot be seen to be donating towards any Charity specifically with regards to contributing to Entry Fees.

This is the amount of money the Charity you have chosen to run for, will expect you to fundraise in return for them giving you a 'free' entry to the race.

This is how much money you think you will be able to raise for a Charity if you are entering via a Standard Entry and choosing to fundraise for them. This is to give the Charity a rough indication of how much money you may raise.

You visit your 'My Details' account and unlink the Charity you have chosen initially. You can then choose to link a different Charity from the Affiliate Charity list.

Please contact your chosen charity directly to discuss this with them. Contact details can be found on their charity page on our website.

You need to contact your Charity directly in order for them to 'withdraw' your entry. You will then be free to apply to run for another Charity.

Can I create a joint fundraising page with friends/family if I enter individually?[FGID5FGID] joint friends family fundraising charity individual individually sign up

Yes - you can sign up separately and then create a joint fundraising page on the fundrasing platform of your choice e.g. JustGiving or speak to your chosen charity. 

You are more than welcome to fundraise for a personal cause rather than a charity. You should simply enter the event via the Standard Entry method.

No you will not be refunded your entry fee (please see our t's and c's), the best option here is to keep your own standard entry and fundraise for the charity directly by linking your entry to the charity within your My Details account.

Charity Event Queries

I have an approved Charity Entry but wish to withdraw from the event. What should I do?[FGID6FGID] cant cannot wont will not unable attend take part

Please contact your Charity as soon as possible to discuss this with them directly as they will need to withdraw your entry on your behalf. Please note that you cannot defer your entry to the following year; you would simply need to begin the entry process from scratch when entries for the next year open. Your charity will incur a fee for the withdrawal of your Charity Entry so please do think carefully before entering the event.

NO. This would be treated as two entirely separate entries. For example, If you have an approved Charity Entry in the half marathon and wish to change to the 10k, you would need to ask your charity to withdraw your entry in the half marathon and you would then need to enter the 10k from scratch, providing entries are still open. Your charity will incur a fee for the withdrawal of your original entry, and is not obliged to guarantee your new entry, so please do think carefully before initially choosing your race distance and discuss any proposed changes with your charity as soon as possible.
This would be treated as two entirely separate entries. The withdrawal of your Charity Entry and the other runner’s entry are not at all related. You would need to ask your charity to withdraw your entry and the other runner would need to begin the entry process from scratch, providing entries are still open. If entries are closed, it will not be possible for the second runner to participate. Your charity will incur a fee for the withdrawal of your Charity Entry, so please do think carefully before entering.
Your charity will incur a fee for the withdrawal of your original entry, and is not obliged to guarantee your new entry, so please do think carefully before initially choosing your race distance and discuss any proposed changes with your charity as soon as possible.
Please contact JustGiving directly.
If you have applied for a Charity place and your Charity has approved you, this Charity has now paid for your place. If you wish to withdraw your entry so you can apply for a different Charity, you will need to advise the Charity directly to discuss and they will need to withdraw you from the race for you to apply with another Charity. Your charity will incur a fee for the withdrawal of your Charity Entry so please do think carefully before doing so.
Please contact your chosen charity directly to ask them to send these out to you.

Your Event Information Pack will be available from within your My Details account 10 days prior to the event. We will let you know by email when your Event Information Pack is available within your My Details account.

Your Event Information Pack is a document that we, as the event organiser, produce to tell you everything you need to know about the event and is tailored to the specific race distance you are participating in. You do not need to contact your charity with questions about the event, e.g. start time, transport options or to find out when you will receive your event number.

The easiest and quickest way to get the money you raise to your charity is by setting up an online giving page at www.justgiving.com. Alternatively, ask your chosen charity to provide you with sponsorship forms and once you have collected all monies, you can send your charity a cheque for the total amount. Please do speak to your charity regarding the most suitable method of collecting and submitting sponsorship money and they will be able to help you. Your sponsorship money must always be sent directly to your chosen charity and not to the event organisers.
We only have space at some of our Events for our Affiliate Charities in our Charity Village. Unfortunately if you are not an Affiliate Charity, you are not able to take this space.

If you have pledged to fundraise for another charity in error you can amend your choice by logging into your My Details account and clicking the "Unlink entry from Charity" link next to your entry. Refresh the page and then you will see a new link appear "Click here to pledge to fundraise for an Affiliate Charity". You can then select your intended chosen charity from the drop down list.


While you reserve the right to withdraw your fundraising pledge going forward, please be advised that the charity you selected in error may have already incurred expense in providing you with a fundraising pack/charity running top etc. We would therefore ask that you carefully consider the implications of withdrawing your fundraising pledge before doing so. If you wish to discuss this with the charity you have selected in error before taking action, please contact them directly via their Affiliate Charity page on this website.


 

They are Official Charity to the Event so will always appear on the Running numbers regardless of which Charity you have chosen to run for.

Do I need to show evidence of my fundraising to the event organiser?[FGID6FGID] fundraising evidence event organiser

No this is done via your chosen Charity.

J:R - Event Day Q&As


Yes, in our Charity Village at the finish. There, you can meet up with runners, spectators and the general public, at our A to Z flags Charity Meeting point.


Please set up near the flag that corresponds to the first letter of your charity.


Where can runners have answers to their questions on the day of the event?[FGID13FGID] question, event number station, help desk

We have great online information systems available to people! Each individual participating has their very own personalised Event Information Pack - which means that we are directing all event day queries to the Event Information Pack.



This will be easily accessible for runners via a QR code and mini url at the front of their event numbers! They just need to scan the QR code which will lead them to a page to log in and then directly open up their personalised Event Information Pack. Super easy.  



If they don't know how to scan a QR code, most smartphones when you open the camera function and hold it over the QR code will automatically recognise the QR code and ask whether you want to go to that destination.

ETH - Pre Event

 


Unfortunately due to the volume of runners involved, we cannot assist individuals with personal travel plans to the event. There are details of public transport and event transport options available in the Transport section of the runners' Event Information Pack and also in the Transport section of the website. Please visit the event page relating to their entry. 


Full road closure details will be available on our Transport Page as well.

ETH - Event Day

Please attach both baggage tags (these will on your Event Number) to the bag you would like to drop off on the baggage truck.  Drop the bag off on the half marathon baggage truck relating to your half marathon start pen colour.  It will be available for you to collect after the marathon from the pick up area relating to your marathon Event Number.

Please be assured that our volunteers and course team will be encouraging to those at the back of the race - a member of the sweep vehicle team will be at the back keeping the slower runners updated on timings with regards to the course time limit.  The course is not permitted to be de-rigged until this sweep vehicle has passed and our course marshals are told to only stand down once the sweep vehicle has passed them.


 


 

Each relay team member will receive an event race number. If one team member has lost/has forgotten/hasn't received them in time, the whole team need to get new event numbers.


But any relay team members can come to pick up the numbers for the rest of the team as long as they have their confirmation email and a proof of ID. They just have to specify who is the team captain.



Please check the opening times of the event number station on your Event Information Pack.


Yes, you can still use your bus ticket. Please log into your My Details account under the tab 'My Events' to download your bus ticket.


You can either print off your ticket, or show your ticket on your phone to our bus marshals on the day.

No but you can follow the event with regular updates from all our social media channels, please find the links to these on our website.

ETH - Post Event

The Edinburgh Marathon Festival dates for the following year will be announced shortly after the current edition has finished. Please check our website for any updates.

We won't be doing age group prize presentations on the day.


After the event, we will send your running vouchers to you by post directly to the address registered on your My Details account.

JS HELPER

 

Your name

Email address

Event

Question type

Race Number

Your Message

If your query is regarding a possible inaccuracy in your result, please let us know your estimated finishing time, what you were wearing and if possible, the race number of somebody else you ran with. This allows our team to look back over video footage and ensure the accuracy of your result.