FAQs
For charity FAQs click here

 ENTRY QUERIES

When do entries open for the 2018 event?

Entries are open now!

I want to enter more than one person - is this possible?

It is, however you need to create a separate ’My Details’ account for each runner and use a separate password for each entrant.

Can I enter if I have a medical condition?

If you have a medical condition that could cause you difficulties during or after the event, please first get clearance from your doctor to participate in the event. For your safety, it is advised that you do not participate in the event if you have had any sickness or symptoms in the past week

I want to enter my child in to one of the junior races - how do I do this?

What you need to do is create a My Details account for your child and enter them in the same way that you would enter yourself. If you wish to use your email address, you can do, however you would need to make sure that the password is different to your own account.

Can I take part using a wheelchair or handbike?

Yes. the Edinburgh Marathon Festival is an inclusive festival of running and we welcome entries from wheelchair and handbike users across all of our races. There are no separate wheelchair or handbike races, anyone entering the events will be included within the mass field for their respective race.Anyone taking part in a wheelchair or handbike must be self propelled for the entire race, therefore, participants in electric wheelchairs and individuals being pushed by a friend/colleague are not permitted on the course.

We will do everything that we can to accommodate wheelchair and handbike users but there are also time limits which all entrants must stay within. Any entrants who are predicted to complete the course significantly ahead of the elite field can unfortunately not be accommodated on the course as the event operates on roads which are closed for a limited period of time and would not provide a safe route to anyone significantly ahead of the elite field. There are also maximum time limits for all races which are outlined above. These times are designed to be as inclusive as possible but anyone entering an event must be able to stay within the time limit as key course facilities such as closed roads, hydration stations and toilets cannot remain in place indefinitely.

As event organisers we will ensure that we can accept entrants from wheelchair and handbike users across all events wherever possible but there may be some circumstances in which this isn’t possible. If you are unsure as to whether the factors outlined above will impact upon your entry, please contact our event team using the contact form at the bottom of this page and we will be happy to help.

I don’t want to enter online, can I pay for my entry over the phone or by cheque?

No. We can’t make exceptions to our online entry process.

How old do I have to be to run in the event?

To register for the marathon you must be 18 years of age or older on event day.
To register for the half marathon you must be 17 years of age or older on event day.
To register for the 10k you must be 15 years of age or older on event day.
To register for the 5k you must be 11 years of age or older on event day.
All members of the Team Relay must be 17 years of age or older (15 years or older for legs 2 and 4 which are less than 10km) on the race day.

How can I tell if my entry is approved?

You will receive a confirmation email as soon as your entry is approved. You can also check your entry status by logging into your My Details account.

My running club isn’t listed? What should I do?

If you can’t find your running club listed in the drop down menu, please contact us using the form below and we can add it to the list for you. To update your running club at any time, all you need to do is alter your information in the ’My Info’ section of your ’My Details’ account.

Which finishers T-shirt size should I choose?

Our T-shirt sizes are: S – 36″, M – 40″, L – 44″, XL – 48″. Please note that we pre-order t-shirts based on the size that you chose when you entered and is printed on your race number – please ensure that this is the size that you collect when passing through the finish funnels. The 1.5k runners all receive the same size, which equates to a XXXS. 2k runners all receive the same size, which equates to XXS.

Can I update my details (address, predicted time etc)?

If your surname has changed, please contact us using the form below and we can update this for you. You can update your address details and your predicted up until March 2016. After this date you will need to collect your race number from the EMF Hub at Dynamic Earth on either Friday 26th May from 12noon until 8pm or on Saturday 27th May from 8am until 9pm.

Can I transfer my place to another runner looking to run in the same race?

Yes. Please click here for more information on transfers and withdrawals.

Can I transfer my place to another race (eg Marathon to Half)?

NO. Please click here for more information on transfers and withdrawals.

Can I defer my place until next year?

No, entries cannot be deferred towards future events.

Can I get my entry re-instated after I have withdrawn?

No, if you have opted to withdraw or transfer your entry it cannot be reinstated.

We would therefore advise that you think carefully before withdrawing or transfering your place in the event.

Can I use my Edinburgh Marathon time as a qualifying time for other international marathons including London and Boston?

The Edinburgh Marathon course has been certified by AIMS and meets all domestic and international measure criteria. Therefore, times from the Edinburgh Marathon can be submitted as qualifying times for other international marathons with full confidence. Please note that the event organisers at other marathon events have the final say on whether they accept any qualifying time.

Are there baggage trucks to transport my belongings from the start to the finish?

Yes, there is a baggage truck which is free of charge. The baggage truck will be in a prominent place near the race start for you to put your belongings in, and will be clearly marked near the finish area for you to collect them after the race.

Are there Pacers/ Pace setters at this event?

NO. There are no pacers at this event.

When will my Event Information Pack and Bus Tickets be available?

Your Event Information Pack will be available to download from within your My Details account from 3 weeks prior to the event. Bus tickets will be available to download from your account on 10th May. 

EVENT QUERIES

How and when do I receive my race number?

All entrants who registered with a UK or European address will have their race numbers posted out to them in May, all numbers should be received no later than Thursday 24th May.

All entrants registered with addresses outside Europe, those who have not received a race number in the post or those who require a replacement will need to visit the EMF Hub at Dynamic Earth to collect their race number on either Friday 25th May from 12noon until 8pm or on Saturday 26th May from 8am until 9pm. Dynamic Earth only operates as the EMF Hub over event weekend and cannot answer any queries regarding the event, so please do not contact them. Instead use our contact form below if your question is not answered in these FAQs or anywhere else on the website.

My running number does not match the number on my timing chip, is this a problem?

NO. These numbers are not meant to match up so do not worry!

I need to collect a spare number from the Help Desk, what should I bring with me?

Please bring along your confirmation email, either printed off or on a mobile device, as well as some form of ID.

Do I need to have a printed copy of my bus ticket with me on the event day?

You will need to show your bus ticket either printed off or on a mobile device.

How and when will I get my Event Information Pack?

Your Event Information Pack will be available from within your My Details account at least 10 days prior to the event. The Event Information Pack is a document that we, as the event organiser, produce to tell you everything you need to know about the event and is tailored to the specific race distance you are participating in. You do not need to contact your charity with questions about the event, e.g. start time, transport options or to find out when you will receive your race number.

Can you give me some information about travel options on race day?

YES we can! Please click here to go to our transport page.

How and when do I receive my bus tickets(s)?

Your bus tickets will be available to download from your My Details account on 10th May. Bus tickets WILL NOT be posted out to you.

Are shuttle bus tickets available to buy on the day or at the Event Hub?

Yes, but any tickets bought on the day will need to be paid for in cash. 

Bus tickets are not available to purchase from the Event Hub. 

Can I buy a shuttle bus ticket on the day?

Yes. On the day tickets will be available but can only be paid for in cash.

Do I need to buy a shuttle bus ticket for my child?

Children under the age of five can travel for free provided they can sit on a parent’s knee and will not need their own seat on the bus.

Is there buggy / wheelchair space on the shuttle buses?

Yes, there is buggy space on the shuttle buses. One thing to note, however, is that it’s in a similar arrangement to regular buses: if there is a buggy or wheelchair already in the space, the parent has the choice to either fold up the buggy and hold the child, or wait for the next bus.

Buses will be leaving at regular intervals so there shouldn’t be too much of a wait. This abides by the bus company policy.

Wheelchair users over the age of 5 need to buy a shuttle bus ticket.

How can I guarantee that I will be in the same start pen as my friend that I want to run with?

Unfortunately you can’t guarantee it and we can’t move you into the same start pen HOWEVER if you select a specific time as your predicted finish time, for example 4 hours 18 minutes, there is a higher chance of being in the same pen than if you select a more commonly selected finish time like 4 hours 30 minutes.

All predicted times will be locked in two months before the event date and therefore any updates must be completed in advance of this date.

I have been allocated into a different start pen to my friend/family member, can we start together?

Runners are not permitted to move forwards into faster start pens but runners will not be prevented from moving back and starting in a timing pen further back from the start line so that they can be with friends or family. We do however strongly encourage all runners to start in their allocated start pen as each runner has been individually allocated based upon their predicted time and the number of runners allocated to each start pen has been capped to ensure enough space for all runners in the start area.

Is there a cut-off time for the marathon/half marathon?

Yes, the events operate a strict maximum cut off time of 6 hours 30 minutes for the full marathon and 3 hours 15 minutes for the half marathon. The events are serious athletics endurance races which require a large amount of appropriate training and preparation in order to complete safely. Therefore we strongly discourage participants who do not intend to complete the course within these time limits. Any runner who does not complete the course within the time limit will not be permitted to complete the race and will not receive a result. a sweeper bus follows the race at 6 hour 30 minute pace for the full and 3 hour 15 minute pace for the half and if you are passed by the sweeper bus at any point and for any reason, you will be asked to get onto the bus which will transport you back to the finish area at the earliest possible opportunity.

If you decide not to get onto the sweeper bus, your running number is recorded and you are removed from the race, from this point onwards you will be continuing independently of the event and at your own risk. You will be recorded as a DNF within the results of the event.

For more information on the sweep bus and cut-off times, please click here.

Is there a cut-off time for the 10K and 5K events?

Yes, the cut off time for the 10K is 1 hour 30 minutes and the cut off time for the 5K is 45 minutes. A sweeper bus follows the back of the race at this pace and if you are passed by the sweeper bus at any point and for any reason, you will be asked to get onto the bus which will transport you back to the finish area at the earliest possible opportunity. If you decide not to get onto the sweeper bus, your running number is recorded and you are removed from the race, from this point onwards you will be continuing independently of the event and at your own risk. You will be recorded as a DNF within the results of the event.

Can I run in any of the EMF events pushing a pram, buggy or wheelchair or using additional assistance such as walking poles?

No. We only permit runners and self propelled wheelchairs on the EMF routes. Please do not plan to take part pushing any objects, carrying small children or using walking poles as this is not permitted.

My child is entered in the 2K or 1.5K race, can I run with them?

Yes. We would encourage parents or guardians to spectate from the side of the course rather than to run in the event so as to minimise the number of adults on the course and create the best possible environment for the children to enjoy the run. However, if you want to run with your child, this is permitted. If running with your child then please take a position within the start area in the back start pen so as to not obstruct any children who are looking to race and run fast times at the front of the race.

Where are the hydration (water/energy) stations on course?

Click here to view where the hydration stations are for the marathon, relay and half marathon. There will be High5 Energy gels at the energy stations. There will not be energy drinks.

Which High5 Gels will be available on course?

At each energy station there will be a mixture of ENERGYGEL (without caffeine) and ENERGYGEL PLUS (with caffeine). There will not be any ISOGEL products on course.

Can I wear headphones?

YES. UKA rules state ’The wearing of headphones, or similar devices, (other than those medically prescribed), is not permitted in races on any single carriageway road that is not wholly closed to traffic. This restriction does not apply to races held on dual carriageways provided that there are clear, structured separations between the separate carriageways. Competition Providers of races held entirely on roads closed to traffic may apply this condition where appropriate to local circumstances.

How should baggage be transferred for relay runners?

There is no baggage service available for those running the relay.

We advise that you give your baggage to the member of your team who will be waiting for you at the next relay changeover. The Baggage Trucks are for Full Marathon runners only.

It is advisable that the 2nd leg runner takes the kit for runners 1 and 4. After running the first leg, runner 1 can walk the short distance to the Reunion Area at the finish to meet runner 4 when they finish and give them their kit.

Are there shower facilities available within the Finish Area on Saturday or Sunday?

Shower facilities will be available for the Sunday races, but not on Saturday races.

Is there a tracking app available to follow runners?

NO. There is no tracking app available for this event. 

Can Our Dynamic Earth help me with a question I have about EMF?

No. The EMF Hub is based at Dynamic Earth ONLY on the Friday and Saturday of the EMF weekend. Dynamic Earth staff are not able to give any information about the event, either in person, by email or over the phone. Please do not contact Dynamic Earth with questions about EMF and instead use our contact form below if your question is not answered in these FAQs or anywhere else on the website.

Is there any shelter at the change over points for the team relay?

No, there is no shelter at the relay change over points.

How does each relay runner collect their race recovery pack after the race?

At the end of each leg runner will get their medal and some water, however the runner running the final leg will pick up the race recovery packs for their whole team.

I am having difficulty logging into My Details and viewing my entry, what should I do?

Please contact us using the form below. In your message please provide
– Your full name
– Any alternative name you may have used in the past
– Your current email address (that you would like to be shown on your My Details account)
– Any previous email addresses

POST-EVENT QUERIES

How do I leave my feedback from the race?

We welcome your feedback. Without it we cannot accurately tell which aspects you really liked and would like to see more of and which need improvement. You’ll find a link to the questionnaire within your post race email. Thank you.

Where are my results?

Full results can be found here. If you have a query with your result, please email us using the contact form below.

Why is my result not showing?

You will not have received a time if your chip was not worn on your race number as outlined in your Event Information Pack. If you lost, dropped or wore your chip incorrectly we will not be able to give you a time. If you did not get a recorded time on the 30km mat (furthest point of the route) we will not display your result.

What do I do with my timing chip after the race?

The timing chip is disposable, you do not need to return it to us.

Where do I get my finish certificate?

Please visit the Marathon Photos website and type in your race number in the search box. In ’your race’ you will see text saying “Congratulations on completing, with a finish time of xx:xx, download your free finish certificate.

I did not finish, can I still get a finishers medal and a finishers goodybag?

Sorry no, medals and finishers goodybags are a mark of achievement of finishing the race so it would not be fair to those that ran the full distance.

I did not receive all the finishers items I should have after the race, how do I go about receiving these?

Please get in touch with us via the online contact form letting us know which item(s) you didn’t receive and we will arrange to have them sent out to you as soon as possible.

I’ve not collected my baggage from the baggage area, what should I do?

Please use the contact form below to let us know, select the ’event information’ option. In your message please provide:
– A detailed description of the bag and its contents
– Your race number
– Contact phone number

I have lost an item at the event what should I do?

Please use the contact form below to let us know, select the ’event information’ option. In your message please provide:
– A detailed description of the item
– Where you think you lost the item
– Your race number
– Contact phone number

If the item is valuable we would recommend you file a police report. It is your responsibility to do this.

The distance on my GPS Device says I ran more/less than the race distance.

The course is measured by IAAF course certified measurers. GPS devices are not as accurate as many runners believe. Even if you had a perfectly accurate GPS device, you should expect it to record a distance slightly longer than the official length. For example, when you factor in the crowds and the water stops, it is nearly impossible to run the shortest possible path that the certifier takes when measuring the course.

When will I receive my Medal Insert order?

Each medal insert is individually engraved with your name and time. It usually takes 6-8 weeks post-event to receive your medal insert in the post.

When will I receive the merchandise I ordered?

If you have ordered any merchandise you will receive this within three weeks of your order. Overseas orders may take longer.

I am not satisfied with my merchandise, how do I return it?

If for any reason you are not satisfied with your merchandise you may return it within 15 days for exchange or refund providing the goods are unused. Please see our Merchandise Returns Policy for further details.
Contact Form

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If your query is regarding a possible inaccuracy in your result, please let us know your estimated finishing time, what you were wearing and if possible, the race number of somebody else you ran with. This allows our team to look back over video footage and ensure the accuracy of your result.